relationship

Studio Unbound II

There has been chatter on twitter about Studio Unbound II, which is happening at Glasgow School of Art tonight. studiounbound_card1sq

For those of you who are new to this initiative you can watch the first Studio Unbound that happened in February at The University of Dundee.

Founded in 2009 by University of Dundee Master of Design graduate Lauren Currie (@Redjotter), and design writer and consultant Kate Andrews (@kateandrews), the Studio Unbound is an initiative aiming to introduce students, graduates and educators to the creative power of social media.

Together as Studio Unbound, Kate and Lauren explore the power of digital networking, demonstrating tools that students can use to move ideas forward, form networks with practitioners around the world, and build a reputation before and after graduation.

In highlighting creative people all over the world using social networking to their advantage, Studio Unbound discuss the dynamic, conversational value of new communication technologies and illustrate how ideas of teaching and learning need to move away from the confines of the classroom or studio towards other, often ad-hoc and virtual venues.

Focusing on the ever growing possibilities and opportunities that the digital world presents, Studio Unbound demonstrate that during a time of mass communication change, design courses must change with it if they are to stay relevant.

Studio Unbound is not all about Twitter or Facebook, but about breaking down preconceptions of social media technologies, into an incredible value system that can enable us all to find both an individual voice, and collaborative practice.

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“A great designer understands that search and discovery is an on-going process that is at the heart of what makes us human. We spend our lives searching for people we share a strong sense of connection with. Designers must join that search.” - Desiree Collier, 2009. Design Week. The Joy of Search.

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Joining Studio Unbound since October 2009, is Social Innovation Camp winner Sarah Drummond (@rufflemuffin). On October 8th 2009, Lauren and Sarah will run a Studio Unbound lecture at Glasgow School of Art, with Kate joining from London via Skype.

Join the conversation on twitter #studiounbound

Join our facebook group and keep an eye on our blog which is still in the making but looking promising... :)

Kate Pickering, a forward thinking jeweller will be tweeting from the audience tonight - join in on twitter with the tag #studiounbound and follow us live!

See you tonight at 6pm, Bourdon Lecture Theatre...

service providers need to rethink relationships

A recent survey has highlighted not only the dissatisfaction that customers feel against some service providers, but also how it affects their decision making and ultimately their choice. Picture 16

Research carried out recently by Benenden Healthcare Society looked at the psychological effects of the recession on people's attitude towards service providers and revealed some thought-provoking trends.

Now more than ever, what matters most is the connection among individuals in terms of trust, mutual understanding and shared values. Public services need to take note of this and decide whether, on the basis of this shift in consumer psychology, they are providing the best service possible.

Brilliant to see this reality backed up with concrete figures and statistics! Follow the author Mal on twitter...

*The image is from a training session 'Sallyent' ran for Manchester University, on Public Engagement. I like it.

Thanks to Kate for discovery.

Hello Health

America's Hello Health is a revolutionary new experience with your neighborhood doctor. They mix office and online visits to give you personal attention when and how you want it. 809233_62991332

"Once upon a time, going to your doctor was simple. You knew his first name, or perhaps just called him “Doc.” He lived just down the street and made house calls. And if you were sick, you would see him that day, because, well, you were sick.

Then things started to change. Although medicine has made some amazing advances in keeping us healthy, we now have to contend with dietitians, insurance premiums, running shoes, deductibles, HMOs, OTC drugs, specialists, fat-free salad dressing, and therapists. Daunting, isn't it?

But don't worry, we've made going to the doctor easy again. Hello Health serves as your old-fashioned neighborhood doctor, remodeled for today's lifestyle— an experience found nowhere else in health care. And, on top of being accessible and affordable, we focus on you, as a real live, busy person.

We can do all that because we love technology, the Internet, and especially our iPhones. You can talk to us like you're talking to a friend: through emails, texts, phone calls, instant messages, or face-to-face conversations. Also, everything's online, from making appointments to accessing your records.

It also helps we're close by, living and working in your neighborhood. We like talking with you and spending the right amount of time with everyone. We believe that good communication in a close relationship— whether you're feeling fit or not feeling well— is what keeps you at your best."

A service site that is clear, simple and honest. I hope the health industry is ready to catch up.