publication

Want to be part of a Service Design book ?

Calling all students, graduates, budding design thinkers and young service extraordinaires... We are writing a book on Service Design! and you are all invited to be part of it.

You are all talking about it on twitter, blogs and conferences anyway so we want you to share these conversations with us.

For those of you thinking about your future ( if you aren't - get a move on! ) this is a massive chance to impress employers and show your participation in the very latest service design debate and discussion... for the Studio Unbounders out there - this your chance to share you projects/readings/ findings/ opinions with industry.

This is a way to demonstrate that you grasp the very basics of Service Design. Experienced practitioners will be writing about more advanced methods but we want this  book to be co-created by the whole community, especially students! There is no method to simple, if you can think of it, and describe it in 500 words or less, please submit it.

Of course, you will be mentioned as a co-author in the printed book in return for your contribution. So please spend a second on thinking about your nick name before posting. Tell us your valuable references (books, articles, blogs, etc.) or projects and they will also be printed.

If you ANY questions at all drop me an email or leave a comment. The brilliant team over at This Is Service Design Thinking are on the edge of their seats... let's prove to the world that students are the future!

joe heapy puts pen to paper

A new service design publication is on it's way next summer... Service Design: A design for new challenges written by Joe Heapy, co-founder and director of Engine. I met Joe at  Service Design Drinks in February, he recently collaborated with Demos to research and publish, The Journey to the Interface, a pamphlet setting out the role of user-centred approaches to service design in the public sector. Picture 22

"In Service Design, Joe Heapy looks at the ways people use services, the ways innovative organisations across sectors are now looking to develop the services we use; and the new needs that they've created for us. The author identifies the reasons why organisations need to adopt new methods to develop their understanding of how services work and how to go about designing really good ones; and the importance of designing services with and not just for people.

Service Design outlines Engine's approach to innovating and designing services and that of other design and non-design organisations. The author identifies trends in the design of services and the big issues and opportunities that are shaping the services that we use."

Thank you to Jeff for discovery!

Graham just reminded me - why is it hundreds of dollars? Very inaccessible...