services in 1881

My breakfast reading was a little unusual this morning -  it was a newspaper from 128 years ago: The Times, Saturday the 19th of March 1881. DSC00037

So what kind of services were on offer 105 years before I was born?

I wonder how different 'the middle class and jobless' would feel if they could sell themselves for work like this gentleman:


So we know the weather from yesterday ... surely you want to  know the weather for the current day?


Sadly, some things never change...


I was fascinated by how people used to sell themselves, their products, services and organizations, particularly the language and tone they used. It seems that back then people offered their own skills and talents as individual services...

Help me investigate is a place where you can collaborate with other people to investigate things.

1. Start an investigation 2. Invite other people to help you investigate it 3. Collaborate and share answers


"Think something is unjust or unfair - or just curious to know why something happened or how something works? Are you saying "Someone ought to do something"? That someone is you."

Very exiting. The public are investigating! Why does my doctor have an 0845 number? What are the plans for the mosaic at Stockland Green School?

Thanks to @dominiccampbell for discovery.

A call for Service!

People are often curious as to where the name 'redjotter' came is the answer :) When I was nine years old I re wrote all my stories into a hard bound red book. I dug it out for part of my research for my Masters work to  spend a few days looking over old pieces of writing work. I was asked to create a piece of 'intelligent journalism'.  Inspired by an awful accident and emergency experience I recently had in England the focus of my piece is why the NHS needs service design. image160

I took this image on my mobile phone in Stoke and Mandeville accident and emergency unit. Here is a snapshot of my story:

"Here's a question for you. When we are in the middle of the worst recession since World War Two, who would you expect to help make health services better? The nurses who have given up complaining? The doctors who wouldn’t admit their own family to their ward? NHS Chiefs who are driven by targets over patient safety? Or designers who work behind the scenes to explore what patients really need from the systems and processes that govern the delivery of services?"

Fancy reading more?...just drop me an email.

Writing on design

I am reading about Design Criticism. Asking the question do designers get the critics we deserve ? picture-44

To address this problem a new MA course in Design Writing/Criticism has been developed. My lovely friend Kate is a student on this course, I am very excited by the opportunities it presents for design writing.

I have always been fascinated by design journalism.  In meeting the career advisor at high school, it seemed like a logical career path for me - combing my passion for design and writing.

This is a conversation I have been having for a long time with Jonathan - an author who believes "the key to being a good writer is having something to say". His post "Designers Don't Write...Bullshit" highlights:

"The idea that writing and design are somehow mutually exclusive is the sort of crap that really should be challenged. Designers write. End of story. So if you're not writing, you should be..."

Where can a design student go to learn about becoming a design writer? Where are the job opportunities?

"We need to create a place where the act of writing and criticism can be explored and pushed through the act of design."

If you are a designer -  do you write?  should you write? and why?...