finland

Redjotter goes to Finland

My Finland adventure begins today! The Kuopio Academy of Design at the Savonia University of Applied Sciences is hosting a service design conference on Monday till Wednesday this week. picture-15

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The conference will be structured around keynote presentations on the 7th of September and will continue with three practical service design workshops facilitated by myself, Arne and Stefan . Keynotes will be delivered by service design professionals, including Professor Birgit Mager from KISD and Associate Professor Nicola Morelli from Aalbog University.

I can't wait! Going to see many friendly faces and hopefully meet some new ones :) I will be tweeting about my trip and the event!

Experience Service Design

This September, I am embarking upon an adventure to Finland. The Kuopio Academy of Design at the Savonia University of Applied Sciences in Finland is hosting a service design conference on September 7-9, 2009. "We are inviting the participants to innovate new service concepts and solutions by applying service design methods. Day one is about service design thinking, getting ready to innovate, listening and tuning the tools. Days two and three will be about learning, using the service design tools and developing new ones. We'll invite 15 participants to each workshop to create new service solutions and concepts. Each workshop will receive a SERVICE CHALLENGE."

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The conference will be structured around keynote presentations on the 7th of September and will continue with three practical service design workshops facilitated by myself, Arne and Stefan . Keynotes will be delivered by service design professionals, including Professor Birgit Mager from KISD and Associate Professor Nicola Morelli from Aalbog University.

Attendance is free. Sign up by contacting minna.merivalo [at] savonia.fi and regular updates are posted here: www.experience-servicedesign.com

What does a service design challenge look like to you?

Service Design in Finland

Service TVCame across Finland's  Servicedesign.tv : "on these web pages, experts from various fields approach service design from fresh perspectives."

Just finished reading "Service Design: perspectives on turning points in design." by Jari Koskinen. The paper's introduction highlighted 'tourism' as the focus, but the paper focused more on the history of design... "The more service design is developed from different stand-points and bases, the more it enriches the competence arising..."

Read more 'Service Design' observations from the site, and more articles can be downloaded here. For those of you who can speak Finnish: servicedesign.fi

Nothing radical being said, but refreshing to see SD through the eyes of a different culture!