Post Letters

A new letter writing campaign has been launched: Post

Everyone who knows me will tell you that letter writing is something very close to my heart. Infact, I feel very strongly about it...I love it!  My honours project Douceurs was recently entered into the RSA competition: After the Post Office. Douceurs is a service that enables people to send letters to the future, and it is now featured on the home page of Post


So let's join the campaign to promote letter writing! Post Letters promotes letter writing as a pleasure that improves you, the community and the whole world. They use Web 2.0 technology to encourage pre-Web activity.

Post Letters is a UK-based, worldwide movement to encourage, promote and take delight in the activity of writing letters and sending post. Both a call to action and a description of our time, Post Letters needs your help.

"We bring people together to think about Post in the Twenty First Century, organise letter readings and writings, present you with new ideas for your post, commission artists and writers to produce new mail art, produce Post Events and much more besides"

Douceurs for RSA

degreeshow In December I collated all the work I did for my honours project Douceurs and developed a project website to show all the research, development and service design stages. I have entered this into the RSA Design Directions 2008/2009 brief, After the Post Office:

"Britain faces high levels of post office closures. In the face of new technologies, far greater choice in how services are accessed and changing lifestyles, people are visiting post offices less, making the present level of service unsustainable. However, it remains the case that in many communities, the local post office still plays an important social and economic role.

In this context, the project seeks to uncover a new service designed to replace the post office or an aspect of it, taking into account its formal and more informal role. Questioning their role and relevance may lead to some surprising and innovative responses"

See the full project here (and wish me luck!) The short-lists are announced in April :)

Service Firm in US

Yesterday saw the launch of the first Service Design firm in the U.S. (thanks for the link Kate)


"Service design is a well-defined discipline in Europe, but Frontier Service Design is the first firm in the United States to focus exclusively on this growing trend"


I would have liked to have seen a few killer images on the press release. I also echo Nick's opinion that we need to see some case studies, biographies and evidence!! Only time will tell.

Nevertheless, a very exciting development! In the spirit of Douceurs, I think I may write them a letter...