design week

How do you get in and get on in Service Design?

Design Week suggests  Young people need more information about creative industries. The comments are the most relevant and important part - including those by Sarah and Jonathan.

I have a question to ask those of you who are students | undergrads | postgrads | graduates | interns | ex-students..

Where do you go to find out how to get in and get on in the world of Service Design?


p.s if the answer if negative - 'I wish i knew' or there  is ' no where to go' that is ok too!

*The 'unpaid internship' issue mentioned in the article deserves a post of it's very own - coming soon!

Social Animals

Picture 17 Social Animals: Tomorrow's designers in today's world was released on Monday, written by the inspirational Sophia Parker.

This is the most relevant and worthwhile report I have read recently. It is a must read for all designers who are on a social mission, students, design educators...the list goes on.

The paper addresses:

"The tensions and contradictions of service design: the most appreciable design movement of our times."

The reality that social design is a mind set  not a curriculum reinforces the core of my Masters project "A guide to a new mindset" .

I believe it is important that students realise it is not about product design or service design it is about good design with a social brief. I was intriguied to discover that only 6% of UK Design Firms focus soley on service...not quite sure how I feel about that statistic.

Social Animals has been causing quite a stir although has received some criticism from Kenneth Fitzgerald who tweeted about the "Jargon, buzzwords, wild generalizations, the obvious restated"

What do you think?

Masters of the Universe

"Does the world really need more creatives? Adrian Shaughnessy weighs into the education debate by suggesting designers are well-equipped for any career The education of designers is a perennially hot topic. Among design's chatterati it's an issue that's guaranteed to raise blood pressure as well as hackles.

Two unlikely bedfellows have recently chucked petrol on to the debate. In these pages Ian Cochrane has advised students to 'Get out of this business. It is inundated with graduates and there aren't the jobs, especially at this time'. And, in his recent D&AD President's Lecture, Peter Saville questioned the point of colleges producing '50 000 design graduates a year'.

Cochrane and Saville are riffing on a familiar theme. Warnings against the intensive farming of design graduates are nothing new. But is it really a problem? 3369437997_d0a9b56973

Perhaps Cochrane knows something no one else knows - namely, that the current financial situation is going to last forever. I'd have thought that studying design over the next few years will allow graduates to avoid the worst of the current implosion. It could even see them emerging into a saner world where, after a decade of financial greed, fraud and ineptitude, design is valued as a force for social good rather than a lubricant of consumer indebtedness. I know of one university that's had a marked rise in applications for next year - which it attributes to a desire among students to avoid the worst of the recession.

Saville's lack of enthusiasm for the over-production of design graduates is easier to fathom. Since he is responsible for inspiring many of them to choose a career in design, he is perhaps experiencing a twinge of culpability.

But I think both are wrong. A design education - even a basic one - equips individuals with many of the skills that will prove invaluable in an information-based, digitally rooted global culture. Just as Britain produced engineers to forge the Industrial Revolution, the information revolution is being - at least partly - driven by designers. I can't think of many skills that will be more useful in the coming years than a mastery of digital tools and the presentation of information across all media.

When I first started hiring designers in the late 1980s, most had been soured by their educations, and were in retreat from a process that had encouraged them to think of themselves as service-sector fodder. Towards the end of the 1990s, a new breed of tutors, radicalised by theoretical developments within design, started to produce graduates with a disdain for the old notion of design as a problem-solving process, and saw it as a means for self-expression and creative experimentation. The notion of design as art took hold in design schools - or at least in the imagination of students - and it has been hard to dislodge. It's a question that Nick Bell is wrestling with in his new role at London's Royal College of Art.

But after recently spending time in two universities, I think the balance has been redressed. Both knocked me out with the standard of teaching on offer, and the imaginative level-headedness of the students. I think we've reached a point where a design education is a bit like a history degree. History graduates don't necessarily become historians. Instead, they use their analytically trained brains to work in business, research and education. Today, we can say the same about a good design education. Design graduates are equipped for life in the modern world. Let's have more of them."

A fantastic, long over due article that has fuelled me with determination regarding my Masters research question:

"What is the role of  a service design graduate in tomorrow's design landscape?"

Directgov digital touchpoints

Digit develop DirectGov touchpoints. The Government's public services website Directgov is a digital service that consolidates public services into one site. They are looking to develop digital touch points based on emerging technology, and has appointed Digit to a long-term project. picture-45

"Digit will be promoting Directgov’s services through a number of platforms, including blogs, iPhones, Transvision screens and widgets, says the spokeswoman. She adds that Directgov is looking to engage with communities by providing the ‘right kind of information in easy-to-use formats’. It sees opportunities around social networking."

Editor talks Public Service Design

Editor's comment in Design Week: "...Local government bodies aren't consistent with their design approach, with many just not getting it.

The design community has an equally important role to play as the Government has in communicating the creative cause to public-sector clients.

The public sector is vital to design - an opporunity to have impact on social concerns. So how can design best help increase awareness of its value?"