credit crunch

The Short and Simple Story

The goal of giving form to a complex situation like the credit crisis is to quickly supply the essence of the situation to those unfamiliar and uninitiated. This video is a fantastic example of the power of visualisation and story telling.

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Watch the video created by Jonathan Jarvis here.

Livework do mortgages

Live|work Directors, Ben Reason & Chris Downs apply Service Thinking to the credit crunch and financial services. "Services adapt and change to meet the changing needs of customers. The future of mortgages lies in offering radically new types of services that at the same time resurrect older values.

We need simple things. Such as statements that are easy to understand, or interest rates that are explained in English. We need to see costs and understand the risks clearly. We need important things. Such as help planning for life events like having a baby or illness. We may even need contentious things. Perhaps lenders could share the risk if things go bad — and the benefit if things go well."