conference

Designers: Guilty By Association

I'm delighted to be speaking at Talk UX.

"Talk UX is a UX conference unlike any other. We aim to create an open space to meet, learn and collaborate within UX. We want to change the way conferences are run and held, with a more personal experience. Over the course of the day we will examine the different areas that make up a UX role, from research to data schema we want to highlight the breadth of knowledge in our area, and the fantastic work that is being done."

These awesome women have been busy organising the event for March 5th at Manchester's Town Hall.

"We are putting you at the heart of everything that we do on the day, and we want to make sure that you don't miss out.

Tickets are an absolute steal at only £40- considering the speakers, food and goodies it is amazing value for money.

We have leading speakers from across the UK and further afield, and we promise that these are not talks (or topics) you will have heard before. We will be discussing privacy, designing for children and education to name a few.

There will also be interactive stalls for you to play with during the day, including a couple of Oculus head sets. Haven't had a chance to try one out yet? Now is your opportunity!"

Talk UX

My talk is called Designers: Guilty By Association:

"We are known for our stylistic gestures and whimsical, indulgent ideas, often created whilst wearing black polo necks. Taxi drivers think I design shoes for living. Most designers do. They design apps to help up find pizza faster and design sexy products that help us wake up on time.

We deserve better.

I’m one of many designers who are trying to reformulate the role design can play in the world. Using the design process to tackle many of the complex and serious problems facing our society. Some call it social design, service design or design activism. BUT the labels don’t matter. What does matter is the HOW.

How does this kind of design actually work and what does this mean for our future? Judging by the speed and enthusiasm with which design students are signing up for newly created courses on experience design, social and humanitarian design, more design activists and provocateurs will emerge in the future. It’s time to get responsible."

Grab your ticket here and follow the conversation online !

Designers: Guilty By Association

I'm delighted to be speaking at Talk UX.

"Talk UX is a UX conference unlike any other. We aim to create an open space to meet, learn and collaborate within UX. We want to change the way conferences are run and held, with a more personal experience. Over the course of the day we will examine the different areas that make up a UX role, from research to data schema we want to highlight the breadth of knowledge in our area, and the fantastic work that is being done."

These awesome women have been busy organising the event for March 5th at Manchester's Town Hall.

"We are putting you at the heart of everything that we do on the day, and we want to make sure that you don't miss out.

Tickets are an absolute steal at only £40- considering the speakers, food and goodies it is amazing value for money.

We have leading speakers from across the UK and further afield, and we promise that these are not talks (or topics) you will have heard before. We will be discussing privacy, designing for children and education to name a few.

There will also be interactive stalls for you to play with during the day, including a couple of Oculus head sets. Haven't had a chance to try one out yet? Now is your opportunity!"

Talk UX

My talk is called Designers: Guilty By Association:

"We are known for our stylistic gestures and whimsical, indulgent ideas, often created whilst wearing black polo necks. Taxi drivers think I design shoes for living. Most designers do. They design apps to help up find pizza faster and design sexy products that help us wake up on time.

We deserve better.

I’m one of many designers who are trying to reformulate the role design can play in the world. Using the design process to tackle many of the complex and serious problems facing our society. Some call it social design, service design or design activism. BUT the labels don’t matter. What does matter is the HOW.

How does this kind of design actually work and what does this mean for our future? Judging by the speed and enthusiasm with which design students are signing up for newly created courses on experience design, social and humanitarian design, more design activists and provocateurs will emerge in the future. It’s time to get responsible."

Grab your ticket here and follow the conversation online !

Service Designers Cast your vote

At this very moment Service Designers from all over the world are voting, debating and discussing. Joel Bailey has set up a forum to capture the online conversation about next years Service Design Network Conference. joel_baily_service_design

The location of the event, accessibility and content are the main thread of chatter. The way our online community lives and breathes is something that has been on my  mind alot lately. Particularly, as it was one of the main influences of MakingServiceSense and the reality that things are changing, the landscape is shifting at such a dramatic pace.

Here is a snapshot of a very insightful chat  Fergus Bisset and I had about this very topic...

"What of that value our networks provide? Beyond the obvious pleasure that sharing links, drinks and thoughts provide, or the joys of discoursing with like minded individuals? How are we formalising the value that each of us takes away from these interactions? How is it guiding our autonomous activities, how is it intertwining itself with our ‘personal’ thoughts, dreams and ambitions? As Shirky, Leadbetter and many others have highlighted, social connectivity can be such a powerful driver and influencer how can we be sure we’re heading in the right direction?"

service_design_forum

I think this is brilliant and a definite leap in the right direction. Hopefully, the network is listening to this conversation - the overriding message to you is 'practice what you preach'...

Experience Service Design

This September, I am embarking upon an adventure to Finland. The Kuopio Academy of Design at the Savonia University of Applied Sciences in Finland is hosting a service design conference on September 7-9, 2009. "We are inviting the participants to innovate new service concepts and solutions by applying service design methods. Day one is about service design thinking, getting ready to innovate, listening and tuning the tools. Days two and three will be about learning, using the service design tools and developing new ones. We'll invite 15 participants to each workshop to create new service solutions and concepts. Each workshop will receive a SERVICE CHALLENGE."

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The conference will be structured around keynote presentations on the 7th of September and will continue with three practical service design workshops facilitated by myself, Arne and Stefan . Keynotes will be delivered by service design professionals, including Professor Birgit Mager from KISD and Associate Professor Nicola Morelli from Aalbog University.

Attendance is free. Sign up by contacting minna.merivalo [at] savonia.fi and regular updates are posted here: www.experience-servicedesign.com

What does a service design challenge look like to you?

The first Nordic conference on service design.

The Oslo School of Architecture and Design presents the first Nordic conference on service design. norway_flag

Day 1: The business case for Service Design

The first day of the conference will focus upon the businesss case for Service Design, showcasing projects, results and potential. It will include keynote speakers from the design industry and from service driven industries - both public and private sector.

Day 2: A crossover day, encouraging dialogue and learning, through workshops and tutorials

The second day will offer workshops, tutorials and an exhibition to encourage dialogue between disciplines and industries. This gives the opportunity to discuss the area of service design and to learn from others - design professionals, researchers or service providers.

Day 3: Research papers highlighting Service Design research

The third day will present completed and ongoing research projects that relate to Service Design. The Nordic countries seem to be taking a leading role in researching the relation design has to services, and several large scale projects will report their findings on this day. Read more about submitting papers here.

"We strongly believe that Service Design can improve the competitive ability of the Nordic service sector, and have established this conference to show how this can be done. The Nordic countries have contributed in a major way to  the recent development of Service Design, and there are several consultancies, courses and projects that are already established in the area. We feel that it is time to bring together key people, to showcase results and establish a dialogue, so that we can accelerate its growth.

We see the potential to create a Nordic Service Design network, that brings together business, marketing, design and technology expertise with a common goal to create better services and service experiences. This conference takes the first steps towards this."