Master in Service Design 2011 Competition

The Domus Academy have launched a service design competition to win a scholarship for their new Masters Course In Service Design.

The new master in Service Design is devoted to create the next generation of humanized and pleasurable service experiences. The design-driven approach to Service Design and management and the human-centric view are the driving forces for the innovation of service industries.

So you can enter this competition and send your service idea proposal to get a scholarship!

Volcanic Ash Cloud Shuts Airports:

The inconvenience generated by unpredictable events can become an occasion for companies to offer service plus.

Due to the ash cloud, in the last months, most people experienced canceled flights and flight's delay during their traveling time, with all the related soft or serious damages : waiting at the airport for hours or days, being forced to stay longer in a city-hotel, getting fresh clothes, feeling anxiety in flying close to the ash cloud, loosing important family or business events, queuing to find alternative travel arrangements and get information on next flights or trains, working in any place without your own stuff.

Consider one of these possibilities inconvenient situations to design a service idea that companies such as Airports, Airlines, Hotels, Travel Agencies, or even Telecoms could offer to their clients to alleviate the problems encountered. Often simple ideas and signals of courtesy become distinctive and value for customers.

The deadline is the 6th you want to study Service Design in Italy? I think this is a great opportunity - and what do you have to lose? if you don't win you have still answered a very relevant brief! Let me know if you are going to enter ...

Jail Brake Competition

Jail Brake is a competition to find and support great ideas that could make a positive impact on the pattern of youth-offending ad re-offending using simple web and mobile tools.


"Each year around a hundred thousand 15-17 year olds get caught up in the criminal justice system. Once they come into contact with this system, many are likely to reoffend; to remain part of it and to go on to become part of the adult criminal justice system

We want to bring together those who have an idea about how to slow and stopdown the cycle of youth offending – whether they’re part of a youth offending team, a service user,  police officer or a member of a local community - with people who can make their ideas idea a reality.

We want to find the best ideas and turn them into real projects with a helping hand from software developers, designers and funders."

Why use web and mobile?

Simple web and mobile tools are great at connecting people in new ways and on their own terms. They can engage and empower people to take more control of their lives; providing new ways of organising, mobilising and communicating. We believe these tools could help local communities, those working with offenders and young people to help themselves.

This potential is currently not being realised in the area of youth offending, and we want to find new approaches to making the most of what it can offer.

Who is it for?

This project is open to anyone whohas a real motivation to reduce youth offending. Whether you’re part of a youth offending team, involved with healthcare or schooling, a community police officer or a member of a local community, or none of the above, we want you to participate. Our call for ideas is now open and we are running a number of events and workshops to explain and encourage idea submissions. You can enter an idea online here [insert link] or talk to us here [insert link].

What kind of ideas are you looking for?

We’re looking for great ideas that could make a positive impact on the pattern of youth offending and re-offending using simple web and mobile tools. It could be a website, a system that relies on text messages, a map, a social network – or all or none of the above! Here are a few potential areas to get you thinking:

  • How can we use mapping to match young people to the services they need to prevent reoffending, such as access to accommodation, mentoring, training, substance misuse services or employment opportunities?
  • How can peer support be delivered using online and mobile technology?
  • How can the anonymity offered by the web be used to support those who may not wish to discuss personal or sensitive information face to face?
  • Can Web 2.0 help get more people involved in deciding how community service should be carried out? The Making Good project is an offline example.

You should enter - even if your idea is scribbled on the back of a napkin- that's where MyPolice was born at Social Innovation Camp.

I think this is a great initiative and can't wait to the see what the outcome brings ...

Make a film and help save lives

Make a film and help save lives: Creative Review and NHS Choices want your ideas for a new series of animated public health films. Deadline for initial ideas: 19 January This video launched the NHS in 1947


Comment from a viewer from the US: "I wish the Americans were as enlightened as the British in terms of healthcare and other public services..."

"Through its web portal, NHS Choices, the NHS now makes extensive use of moving image, both to promote public health messages, to explain diseases and conditions and to help those suffering from them. With an ageing population and alarming increases in problems such as obesity, there remains a dire need for effective, engaging communications. Which is where you come in."

Watch A Guide to Modern Health...take you mind off work and go for walk in the countryside.


We have been getting told to cycle, walk and stand up straight for 60 years!

From my perspective, the most important advice is this:

  1. Always wear sensible shoes!!
  2. Relax for at least half and hour before bedtime.
  3. And ladies don't worry about anything you can't change :)

"We are looking for a character/s that would work well in both static illustration and short animated films that would be distributed nationally on the net and other media. The aim is to use humour, consis­tently strong writing, and a distinctive visual identity to put over health infor­mation credibly, with laughs and without alienating the audience by being patronising."

Find out more and enter the competition here.