Less than half of us are happy with council services. According to Ipsos MORI managing director, Ben Page, the drop in satisfaction could be due to a lack of communication from councils, and increases in council tax. He said: ‘There are places that are very focused on the priorities of their residents, and they clearly out-perform the rest.’
Councils must get better at communicating. They need to prove they are good value for money, and focus on providing high-quality public services to make people happy.