This film was created by Engine's Cale. It is about a Service Design student workshop. [youtube=http://uk.youtube.com/watch?v=p88xV-aRirA]
I liked the quick and dirty approach Cale used to getting the students into the 'service' mind set by analysing the content of their wallet!
"Engine are committed to developing a greater awareness of the value of service design and help students to develop their capacity to think as service designers with the aid of new tools and new approaches."